n0hup@relay:~$ cat engagement.conf
Clear scope.
Before the first command.
How we agree the work, protect your information and hand over the result.
Review samples · Version 0.1 · 7 November 2026. These drafts are for discussion, not an offer or signed agreement. Final terms are agreed before signing.
01 / Start with a brief
- Describe the task. Send your objective, environment size and preferred timing. Keep the first message free of credentials and sensitive exports.
- Protect the discussion. If confidential details are needed, agree and sign a mutual NDA first.
- Agree the work. Confirm deliverables, exclusions, fees, dates and acceptance criteria in a Services Agreement and Statement of Work.
- Prepare access and data handling. Agree secure transfer, authorised access and any required data processing agreement before sharing personal data.
- Deliver and review. Work to the agreed scope, document findings and complete the agreed handover.
02 / Review the documents
Services Agreement
Scope, responsibilities, payment, acceptance, intellectual property, confidentiality and handover. Includes a Statement of Work template and an AD Health Check example.
[[ READ DRAFT ]]Download editable text
Mutual NDA
Reciprocal confidentiality for project discussions and delivery: permitted use, access, exceptions, duration and return or deletion.
[[ READ DRAFT ]]Download editable text
Both samples are in English. Reading versions support browser printing and Save as PDF. Your organisation’s draft can also be discussed.
03 / What we agree for your project
- The exact systems and activities in scope, with explicit exclusions.
- Deliverables, milestones, review criteria, fees and payment dates.
- Rights to use the work, any support and an appropriate allocation of liability.
- Confidentiality, secure transfer, data retention and any necessary DPA.
An NDA protects confidential information; it does not replace a data processing agreement. Where we process personal data on your behalf, the required arrangements are agreed before processing starts.
04 / The contracting party
Engagements are with IT Service International, trading as RELAY / n0hup. See the company and contact details. The final agreement identifies both legal parties and their authorised signatories.
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